Our standards are high.
Shipping Policy
We strive to process and ship all orders within 6-8 weeks of purchase. Please note that this timeframe may vary due to unforeseen circumstances, such as supply chain delays or high order volumes. Customers will be notified promptly of any significant changes to the estimated shipping schedule.
Return Policy
We hold our products to the highest standards, designed to meet—and exceed—your expectations. On the rare occasion that a return is necessary, we’ve got you covered with store credit.
- To qualify for store credit, items must be returned in their original, unused condition, with all packaging and tags intact, within 30 days of delivery.
- Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
Additional Terms
- Store credit is valid for 12 months from the date of issue and can be applied to any future purchase.
- We reserve the right to deny returns that do not meet the above criteria.
- This policy complies with the Texas Deceptive Trade Practices-Consumer Protection Act (DTPA), which prohibits misrepresentation of refund terms and ensures transparency in consumer transactions.
- If a product is defective and cannot be repaired or replaced, customers may be entitled to store credit under implied warranty protections.